At pkr567, your privacy is taken as seriously as your security. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how it is stored and protected, and the rights you hold over your own information.
A quick overview of how pkr567 handles your personal data, built on six core privacy principles that shape everything we do with your information.
pkr567 only collects personal data with a clear, legitimate purpose — account registration, KYC compliance, transaction processing, or improving our services. We never collect data we do not actually need.
pkr567 does not sell, rent, or trade your personal data to any third-party marketers or data brokers. Your information stays within the pkr567 ecosystem except where required by our licensing authority or applicable law.
All personal data transmitted between your device and the pkr567 platform is encrypted using industry-standard TLS protocols. Data at rest is stored in encrypted databases with strict access controls in place.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by pkr567. Our support team handles all data rights requests within 30 calendar days of receipt.
pkr567 retains your personal data only for as long as your account is active or as required by our legal and licensing obligations. Data that is no longer required is securely deleted or anonymised.
In the unlikely event of a data breach affecting your personal information, pkr567 will notify affected players and relevant regulatory authorities within the timeframes required by our licensing obligations and applicable data protection standards.
This Privacy Policy ("Policy") describes how pkr567 ("pkr567", "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of users ("you", "Player", or "Member") who access and use the pkr567 platform available at pkr567.net and any associated mobile applications or services (collectively, the "Platform").
pkr567 is committed to handling your personal data with the highest standards of care, transparency, and security. We understand that as a Pakistani player entrusting us with your personal and financial details, you deserve a clear and honest account of exactly what we do with that information.
By registering a pkr567 account and using our Platform, you acknowledge that you have read and understood this Privacy Policy in full. If you do not agree with any part of this Policy, please do not register an account or use the pkr567 Platform.
pkr567 is an internationally licensed online gaming and sports betting platform operated by pkr567 Group. The Platform serves players primarily in Pakistan, offering online casino games, live dealer tables, sports betting markets (including PSL cricket betting), jackpot games, slot games, and fishing games.
For the purposes of data protection, pkr567 Group acts as the data controller in respect of personal data collected through the Platform. All data protection enquiries, rights requests, and complaints should be directed to our support team using the contact details provided in Section 16 of this Policy.
pkr567 collects personal data in several categories depending on how you interact with our Platform. The specific data collected is described below:
When you register a pkr567 account, we collect: your full legal name as it appears on your CNIC, your date of birth, your residential address, your mobile number, your email address, and your chosen username. This information is mandatory — without it, we cannot open an account for you.
To comply with our international gaming licence obligations and applicable anti-money-laundering requirements, pkr567 collects: a copy of your CNIC (both sides), a selfie photograph holding your CNIC, proof of your payment method (e.g., JazzCash or EasyPaisa account screenshot), and in some cases, proof of address and source of funds documentation.
pkr567 records all deposit and withdrawal transactions associated with your account, including amounts, timestamps, payment method identifiers (e.g., your JazzCash mobile number or bank account ending digits), and transaction reference numbers. We do not store full payment card numbers on our servers.
We collect records of your gaming activity on the Platform, including games played, bet amounts, win and loss history, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud detection, and regulatory reporting.
When you access the pkr567 Platform, our systems automatically collect certain technical information, including: your IP address, browser type and version, device type and operating system, screen resolution, time zone, language settings, and referring URL. This information helps us optimise the Platform experience and detect security threats.
If you contact our support team via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and the resolution of your enquiry. These records help us maintain service quality and resolve disputes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity & Contact | Name, DOB, address, mobile, email | Account registration, KYC, communications |
| KYC Documents | CNIC copy, selfie, proof of address | Age & identity verification, AML compliance |
| Financial | Deposit/withdrawal records, payment method IDs | Transaction processing, fraud prevention |
| Gaming Activity | Bets, wins, session durations, game history | Account management, responsible gaming, reporting |
| Technical / Device | IP address, browser, device type, OS | Security, fraud detection, platform optimisation |
| Communications | Support chat logs, emails | Customer service, dispute resolution |
pkr567 collects personal data through the following channels:
pkr567 uses the personal data we collect for the following purposes:
pkr567 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
pkr567 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
pkr567 uses cookies and similar tracking technologies to improve the functionality and performance of the Platform, to maintain your session while you are logged in, and to gather anonymised analytics about how players interact with our site.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging into your pkr567 account and using core Platform features. Detailed cookie management instructions are available in the help section of all major browsers including Chrome, Firefox, and Safari.
pkr567 takes the security of your personal data very seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
pkr567 retains your personal data for as long as your account remains active and for a defined period following account closure, as required by our licensing obligations and applicable anti-money-laundering regulations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player.
As a pkr567 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team using the details in Section 16:
pkr567 will respond to all data rights requests within thirty (30) calendar days. In complex cases, this period may be extended by a further two months, in which case we will notify you of the extension and the reason for the delay.
Parents and guardians who believe that a minor in their care has registered a pkr567 account should contact our support team immediately. pkr567 employs age verification procedures during registration and KYC, but we also rely on all users to act honestly when providing their date of birth.
With your consent, pkr567 may send you promotional communications about new games, bonuses, PSL cricket betting promotions, jackpot events, and other pkr567 offers via email or SMS to your registered mobile number. You will only receive marketing communications if you have explicitly opted in to receive them during registration or through your account settings.
You can opt out of marketing communications at any time by:
Please allow up to five (5) business days for an opt-out request to take full effect across all communication channels. Note that opting out of marketing does not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, or security alerts.
The pkr567 Platform may contain links to third-party game providers or payment processor websites. This Privacy Policy applies solely to the pkr567 Platform and does not cover the privacy practices of any third-party websites or services. pkr567 is not responsible for the content or privacy practices of third-party sites and recommends that you review the privacy policies of any third-party service you access through or alongside the pkr567 Platform.
pkr567 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, our licensing obligations, or applicable law. Where any amendment is material, pkr567 will provide notice to registered players via email to their registered address or via a prominent notice on the Platform, at least seven (7) days before the change takes effect.
The current version number and effective date of this Policy are displayed at the top of this page. Your continued use of the pkr567 Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not accept the updated Policy, please contact support to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pkr567 handles your personal data, please contact our support team through any of the following channels:
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